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victim support services in Czech Republic

In the Czech Republic, Bily kruh bezpeci (BKB) is the only national NGO which provides support services for all victims of crime. Several other NGO’s offer specialist services for specific victim groups: victims of gender-based and domestic violence; women who are victims of sexual violence; victims of hate crime; victims of human trafficking; child victims of domestic violence; or victims of road accidents, etc.

As crime and violence can harmfully impact victims’ lives (physically, psychologically, as a result of financial losses or at the family, social or work level), you may find the experience overwhelming.

If you are or have been a victim of crime, we are here to support you, your family, and your friends. BKB, the largest not-for-profit organisation in the Czech Republic, offers all victims of crime confidential, professional, and free of charge access to its support services. With national coverage (click here to find a service near you), BKB provides information on the rights of victims of crime and on the criminal justice system, as well as on counselling and emotional, legal, psychological and social support.

Nationwide, BKB consists of 13 registered social services that offer generic and specialist support to all victims of crime, including vulnerable victims of gender-based violence, violence in a close relationship, sexual violence, or victims with special needs.

Czech Crown



Official Language


Emergency Number

Victim Support Helpline & Support at a Distance

The National Support Victim Helpline

Our support services are also available by phone. Victims of crime and domestic violence can call for help at any time on BKB’s Victim Support Helpline – 116 006. The helpline is free of charge, strictly confidential and the service is available 24 hours a day, 7 days a week.

If you are a victim of crime, a relative or a support service professional and you would feel more comfortable reaching out to BKB by phone, please don’t hesitate to call us.

Rights of victims of crime in Czech Republic

Victims of crime have a set of rights which they can exercise in order to meet their needs and defend their interests and expectations. Victims have, amongst others, the right to information, protection, and compensation. These rights are set out not only in Czech national laws but also in international legal instruments, such as the European Union Directive which establishes the minimum standards on the rights, support, and protection of victims of crime.

Learn more about your rights at:

Useful resources for victims of crime in Czech Republic

Social Services' Register

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Register of those providing assistance to victims of crime

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ENVR - Find my victim support service

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Domestic violence intervention centres

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116 006 Victim Support Helpline

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Receiving support is
your right!

The content of this fact sheet represents the views of the author only and is his/her sole responsibility. The European Commission does not accept any responsibility for use that may be made of the information it contains.
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