On 3 and 4 October, Victim Support Europe and member organisations, running the 116006 helpline and/or providing distance support services, participate in the annual Centre of Excellence Workshop. This year’s edition is co-organised by VSE and its new member from Estonia, the Social Insurance Board, in Tallinn.
- Functioning of the 116006 helpline or other helplines in the different countries
- Development of a position paper
- Alternative methods of support using virtual and augmented reality
- GDPR and victims support
List of participants: Victim Support Sweden, Victim Support Finland, Victim Support Northern Ireland, Crime Victims Helpline Ireland, Weisser Ring Germany, Victimology Society of Serbia, Victim and Witness Support Service Croatia, APAV, Bílý kruh bezpečí Czech Republic, Slachtofferhulp Netherlands, France Victimes, Social Insurance Board Estonia