Support for victims and witnesses of the attack in Kraków
Following the recent tragic attack in Kraków, Victim Support Europe and its Polish partners are helping to ensure that victims, witnesses and their relatives are aware of the support services available to them.
Where to find help
People affected by the tragedy can contact the national Victim Support Helpline:
- By telephone: 116 006
Further information is available on the Victim Support Helpline website.
Support is also available through the Support Centre in Kraków, which operates as part of the Victim Support network.
Support for victims across borders
If any victims or witnesses affected by the attack are from other countries, or need support while abroad, Victim Support Europe (VSE) can help them find appropriate assistance. They are encouraged to consult our interactive map of VSE members to identify victim support organisations in other countries, or contact our Victim Care Team directly at TeamVSE@victimsupporteurope.eu for guidance and support.
Psychological support following the tragedy
The Kraków authorities have provided information about psychological support available to people affected by the events.
Further details can be found on the Kraków City Council website.
Information about assistance for witnesses of the shooting is also available through the Support Centre.
Working together to ensure access to support
Responsibility for the overall awareness campaign regarding support services and helplines has been assumed by the national and local government authorities.
Victim Support Europe and its Polish partners remain in constant contact with the Ministry of Justice and are conducting outreach campaigns through Facebook and radio stations, highlighting the national helpline 116 006 and the assistance available following the tragedy.
The Polish Ministry of Justice provides further information.
Ensuring that people affected by the tragedy know where to turn for help is essential. The availability of information and access to support services can make an important difference to victims and witnesses during this difficult time.
Anyone affected by the tragedy in Kraków is encouraged to contact the Victim Support Helpline on 116 006.
