About the Project

The IMPACT Project

The IMPACT Project – Improving National Victim Support Frameworks in Estonia, Malta and Portugal aims to ensure better functioning of national victim support frameworks in three EU Member States to the advantage of all victims of all crimes in those countries. Having the 2012 Victims’ Rights Directive (VRD) at the centre of its focus, IMPACT addresses the need for better implementation of the VRD across the EU, in line with the priorities set up by the EU Strategy on victims’ rights (2020-2025).

The work in EE, MT and PT will be guided by Victim Support Europe (VSE), in collaboration with the Ministry of Justice and Digital Affairs and Ministry of Social Affairs, the Portuguese Ministry of Justice, Malta’s Victim Support Agency (Ministry of Home Affairs, Security and Employment) as well as key national and local stakeholders.

The IMPACT Project, funded by the TSI programme of the European Commission (SG REFORM), runs for 24 months and started in September 2024.

Partners

Objectives

The project objectives are set to:

IDENTIFY

Identify the landscape of national victim support frameworks in EE, PT and MT.

DETERMINE

Determine gaps in ensuring that all victims of all crimes can access good quality services and support in the project countries.

DEVELOP & PROMOTE

Develop and promote legislative and policy instruments/changes for the implementation of the national victims’ rights agenda in EE, MT and PT.

AMELIORATE

Ameliorate access of victims to information through new/enhanced tools for effective communication.

INCREASE

Increase crime reporting and the intake of victims into support services through improved referral system.

ENHANCE

Enhance knowledge and awareness of national and EU stakeholders, professionals and the general public.

IMPROVE

Improve coordination and cooperation among different stakeholders working with victims and the exchange of practices between EU Member States.

Activities

1

Inception and Needs Assessment

Community needs assessment; stakeholder mapping & engagement; victimization survey
2

Implementation of National Victims’ Rights Agenda

Legislative changes; national campaigns
3

Tool Development

Tools on victim’s identification and reporting, INA, referral, information provision
4

Capacity Building

Trainings; study visits; collaborative events

Outcomes (Expected)

In EE

The implementation of the new Victims’ Support Act and the development of new solutions for the healthcare sector,

In MT

The development of a National Strategy on Victims’ Rights,

In PT

The implementation of the new Victims’ Rights Strategy,

On the EU Level

Strengthened common standards for victim support and protection.

News

Call for Tender – Project Activities in Portugal

Project Kickoff Meeting – December 2024

Project Impact: Malta Kick-Off Meeting Takes Place – January 2025

Project Impact Kicks Off in Portugal – January 2025

Country Teams in Estonia, Malta, and Portugal Drive IMPACT Activities with VSE Support – April 2025

MORE UPDATES COMING SOON!

Contacts

For project-related inquiries, please contact:

Oleksandr Glagola
Senior Project Officer
o.glagola@victimsupporteurope.eu
0032(0)23 46 04 55

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